Patient Reviews

Patient Reviews

If you're searching for a clean and modern health clinic that combines personalized care with a warm, friendly atmosphere, UMG Urgent Care is the place for you. Our team is dedicated to making your experience comfortable but satisfying, creating an inviting and fun place to work toward your health and wellness goals. Our friendly and skilled team at UMG Urgent Care is excited to welcome patients in and around Columbia, MD where we perform a wide range of innovative services. We strive to make every visit memorable, ensuring that you feel cared for from start to finish. Our team takes pride in the glowing feedback from our patients who have trusted us to help them achieve their goals. We invite you to explore our testimonials and see what's possible when you choose to partner with us.

5.0 Review from E.S. Source: Google Mar 14 2025

"Bianca & Stephanie are sweethearts!! Amazing service and very gentle & kind. The space is extremely clean & overly comfortable. Family ran so you know they’ll make you feel at home & treat you like one of their own. I went into urgent care but I’ll also be using them for dentistry as well! Satisfaction guaranteed!"

5.0 Review from G.S. Source: Google Mar 13 2025

"Fast and compassionate care - I saw NP Stephanie and she has great bedside manners while using layman’s terms to talk to me about my medical concerns. She referred me to the appropriate place after taking care of my urgent matter in a swift way. Great place to go and get all your respiratory virus tests with fast results as well!"

5.0 Review from M.L. Source: Google Mar 12 2025

"Wonderful experience! My wife was injured and the care we received was exceptional!"

5.0 Review from A.G. Source: Google Mar 06 2025

"I am very happy with this new Urgent Care in our community. I just brought a friend here yesterday and had a wonderful experience. The Nurse Practitioner/Owner was incredibly patient and made us feel so comfortable even though it was closing time. I will be coming right back for all my future Urgent Care needs!"

5.0 Review from T.S. Source: Google Feb 21 2025

"Nurse Practitioner Stephanie is the BEST! She is a compassionate and dedicated professional. She’s very knowledgeable and well-versed in the medical field. I know I can trust her with my health and wellness. I highly recommend her expertise and care!"

5.0 Review from S.O. Source: Healthgrades Dec 17 2024

"Why this is the place to go to!!! - I had the pleasure of seeing Nurse Practitioner Stephanie at the urgent care recently, and I can't say enough good things about my experience. From the moment I walked in, she was warm, approachable, and attentive. She took the time to listen to my concerns, thoroughly explained my symptoms, and answered all of my questions with patience and clarity. Stephanie made sure I felt comfortable throughout the entire visit, which is not always easy at an urgent care setting.Her professionalism and knowledge were evident, and I truly appreciated how she worked efficiently without making me feel rushed. She explained my treatment options clearly and involved me in the decision-making process, which made me feel confident in the care I was receiving.I left the clinic feeling much better and well-informed. I highly recommend Nurse Practitioner Stephanie to anyone in need of urgent care — she truly stands out for her exceptional care and bedside manner!"

5.0 Review from K.A. Source: Healthgrades Dec 06 2024

"Highly recommended - Dr Arseneault was very knowledgeable, friendly, and made us feel at ease. She listened, diagnosed, and addressed all our concerns. I would definitely recommend her. Thank you again for everything!"

5.0 Review from K. Source: Healthgrades Dec 06 2024

"Best Provider - During my visit, Stephanie listened to my concerns, answered questions, and provided me with appropriate care. Her welcoming demeanor made it easy to voice my concerns and ask questions without feeling judged. I will definitely be visiting her again and find her to be such a breath of fresh air! Thank you!"

5.0 Review from D.A. Source: Facebook Dec 06 2024

"I completely recommend Stephanie to take of you and your family for any medical conditions. She is so passionate and caring about her patients and really cares about their well being. She is very thorough and blunt which is always the best approach. I respect her so much and she will be a huge help to her community . She was born to do this and will help many people in their journey of life and wellness."

5.0 Review from Anonymous Source: Healthgrades Dec 05 2024

"Excellent care - I used to see Stephanie and she always provided excellent care. She’s a very knowledgeable person and I’m excited for her practice. "

5.0 Review from Anonymous Source: Healthgrades Dec 05 2024

"Very knowledgeable - I saw Stephanie a year ago. I had a constant headaches. Stephanie was able to find the route cause and relived my pain. Highly recommend her if you’re in need of care. "

5.0 Review from D. Source: Healthgrades Dec 04 2024

"Wonderful! - Stephanie was so helpful during a time when my whole family had covid. She was knowledgeable and helped us managed 3 sick kids. Would recommend! "

5.0 Review from S.S. Source: Facebook Dec 02 2024

"My family and I highly recommend Stephanie for your entire family's healthcare needs. She is an excellent provider steeped in vast clinical experience (including critical and urgent care) and always maintains a holistic approach when prescribing treatment that incorporates the patient's quality of life. In the past, we have been faced with complicated symptoms that only she was able to obtain an accurate diagnosis to yield a better outcome for us and faster recovery! Everyone who we have referred to her has praised the level of care they received. We are thrilled for her urgent care to open to reinstate our care with Stephanie. Thank you!"

5.0 Review from J.K. Source: Healthgrades Nov 27 2024

"Quality service! - I went to UMG for an outbreak of shingles. Stephanie was able to see me immediately, diagnose my condition, and get me started on an antibiotic regimen immediately. I was back to normal in a few days! Great service and I would highly recommend UMG urgent care. "

5.0 Review from C.M. Source: Facebook Nov 26 2024

"I can't say enough about how wonderful Stephanie is. She has made both me and my children feel completely at ease during our past appointments. She took the time to listen to all of our concerns and made sure to address every need. Her compassionate and attentive approach truly sets her apart. Her bedside manner is exceptional?she's not just knowledgeable but genuinely cares about her patients. I am so grateful for the care she provided in the past and highly recommend her to anyone looking for a doctor who truly listens and gives their full attention."

5.0 Review from Anonymous Source: Healthgrades Nov 26 2024

"Excellent care! - Stephanie Arseneault is an excellent provider! My entire family has received medical care from her in the past, and we highly recommend her! She is a holistic practitioner with a background steeped in critical care and urgent care settings that make her well-rounded in knowledge and expertise. Her bedside manners are immaculate and we felt heard as a patient. Stephanie advocates for her patients and we are happy to continue our care with her once her urgent care opens up! "

5.0 Review from S.E. Source: Healthgrades Nov 26 2024

"Knowledgeable and friendly! - I went to see Dr. Ung after getting an allergic reaction from a bee sting. I felt at ease and was provided antibiotics which helped and made me feel better. I would highly recommend Dr. Ung! "

5.0 Review from Anonymous Source: Healthgrades Nov 26 2024

"Highly recommend!! - We had an excellent experience with Stephanie when my 9-year-old son needed treatment for pink eye. She was incredibly kind and patient, making sure he felt comfortable and safe throughout the visit. She explained the diagnosis and treatment in a way that both my son and I could easily understand, and her thoroughness gave me confidence in the care he received. Thanks to her prescribed treatment, his eye improved quickly and he was back at school the following day. "

5.0 Review from C. Source: Healthgrades Nov 26 2024

"Excellent Care and Compassionate Service - I can't say enough about how wonderful Stephanie is. She has made both me and my children feel completely at ease during our past appointments. She took the time to listen to all of our concerns and made sure to address every need. Her compassionate and attentive approach truly sets her apart. Her bedside manner is exceptional—she's not just knowledgeable but genuinely cares about her patients. I am so grateful for the care she provided in the past and highly recommend her to anyone looking for a doctor who truly listens and gives their full attention."
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