Patient Reviews
Patient Reviews
If you're searching for a clean and modern health clinic that combines personalized care with a warm, friendly atmosphere, UMG Urgent Care is the place for you. Our team is dedicated to making your experience comfortable but satisfying, creating an inviting and fun place to work toward your health and wellness goals. Our friendly and skilled team at UMG Urgent Care is excited to welcome patients in and around Columbia, MD where we perform a wide range of innovative services. We strive to make every visit memorable, ensuring that you feel cared for from start to finish. Our team takes pride in the glowing feedback from our patients who have trusted us to help them achieve their goals. We invite you to explore our testimonials and see what's possible when you choose to partner with us.
"This is a brand new facility, and everything is spotless. Bianca, the receptionist, and nurse assistant is courteous and very helpful. I was taken care of right away. Bianca checked my vitals, and cleaned the cut I had on my finger. She also gave me a tetanus shot that was totally pain free! I was amazed!Then I saw Stephanie, the nurse practitioner. She is also very nice and calm. She explained well to me what to do to care for my cut. She was very reassuring. She took really good care of my wound. This was a very good experience!"
"The staff is so welcoming! Super patient and kind! Quick and efficient but take care of your needs!So thankful for this team being so close to where I live 🫶🏼"
"I usually dread going to urgent care due to long waits and so-so service, but this place completely changed my expectations!I visited today for something I thought was urgent and was pleasantly surprised by how smooth and professional everything was. From the check-in with Bianca to the care I received from Dr. Stephanie, everyone was courteous, thorough, and truly caring. This is not your typical urgent care — it’s a gem. I’m so glad I found it and wouldn’t hesitate to recommend it to anyone looking for top-notch care and a kind, efficient team."
"Brought my daughter here on a Sunday after a harrowing experience Friday at an ENT office in Laurel. Someone described the facility as more like a spa than an urgent care and I agree!! Even better, the staff is incredible. We were greeted professionally and checked in promptly by Odette. She was friendly and efficient. Dr. Wurapa helps Dr. Stephanie Arsenault on weekend and he was nothing short of incredible. He put my already-anxious daughter at immediate ease, discussing colleges and her future plans. He walked us through each step of the treatment and made sure she was comfortable along the way. Even though it isn’t as close as many others, I will return here any and every time we have an urgent care need. They also have a dentist office and PT on staff. The facility is maintained impeccably. Highly recommend!!Thanks to UMG for making this stressful weekend a distant memory!!"
"My wife had dizziness and nausea all day and they gave her a shot and she felt better immediately. Very nice, caring staff and nice clean facilities. THANK YOU SO MUCH!!"
"I had a little scare and they were there for me to help addressing some concerns, not only for the short, but also for the long term. Dr. Arseneault is always so welcoming, understanding, and professional. I couldn't ask for a better family doctor!The clinic is also completely new, with top of the line equipment that makes you forget about the uncomfortable doctor visit.I just met them but it is hard not to love the entire team!"
"This place was the BEST Urgent Care I have ever gone to! Not only is it aesthetically pleasing, but the staff is AMAZING! This is not your normal Urgent Care--it is more like walking into a spa by how it looks. It's super cute and makes you feel so comfortable (especially when you are not feeling well!) Stephanie is so sweet and was able to give a diagnosis right away. She is so caring and is such a good listener. The woman at the front desk was also amazing and even wrote the address of the pharmacy closest so that I could pick up my prescription with ease. I live 45 minutes away and I have to say, totally worth driving the distance to go here!"
"We are new to Columbia and needed to visit a prompt care and we noticed on line that UMG Urgent Care was nearby and had good reviews.We were seen promptly and received professional and personable care. This is a real gem. We are very pleased.Thank you."
"Bianca & Stephanie are sweethearts!! Amazing service and very gentle & kind. The space is extremely clean & overly comfortable. Family ran so you know they’ll make you feel at home & treat you like one of their own. I went into urgent care but I’ll also be using them for dentistry as well! Satisfaction guaranteed!"
"Fast and compassionate care - I saw NP Stephanie and she has great bedside manners while using layman’s terms to talk to me about my medical concerns. She referred me to the appropriate place after taking care of my urgent matter in a swift way. Great place to go and get all your respiratory virus tests with fast results as well!"
"Wonderful experience! My wife was injured and the care we received was exceptional!"
"I am very happy with this new Urgent Care in our community. I just brought a friend here yesterday and had a wonderful experience. The Nurse Practitioner/Owner was incredibly patient and made us feel so comfortable even though it was closing time. I will be coming right back for all my future Urgent Care needs!"
"Nurse Practitioner Stephanie is the BEST! She is a compassionate and dedicated professional. She’s very knowledgeable and well-versed in the medical field. I know I can trust her with my health and wellness. I highly recommend her expertise and care!"
"Why this is the place to go to!!! - I had the pleasure of seeing Nurse Practitioner Stephanie at the urgent care recently, and I can't say enough good things about my experience. From the moment I walked in, she was warm, approachable, and attentive. She took the time to listen to my concerns, thoroughly explained my symptoms, and answered all of my questions with patience and clarity. Stephanie made sure I felt comfortable throughout the entire visit, which is not always easy at an urgent care setting.Her professionalism and knowledge were evident, and I truly appreciated how she worked efficiently without making me feel rushed. She explained my treatment options clearly and involved me in the decision-making process, which made me feel confident in the care I was receiving.I left the clinic feeling much better and well-informed. I highly recommend Nurse Practitioner Stephanie to anyone in need of urgent care — she truly stands out for her exceptional care and bedside manner!"
"Highly recommended - Dr Arseneault was very knowledgeable, friendly, and made us feel at ease. She listened, diagnosed, and addressed all our concerns. I would definitely recommend her. Thank you again for everything!"
"Best Provider - During my visit, Stephanie listened to my concerns, answered questions, and provided me with appropriate care. Her welcoming demeanor made it easy to voice my concerns and ask questions without feeling judged. I will definitely be visiting her again and find her to be such a breath of fresh air! Thank you!"
"I completely recommend Stephanie to take of you and your family for any medical conditions. She is so passionate and caring about her patients and really cares about their well being. She is very thorough and blunt which is always the best approach. I respect her so much and she will be a huge help to her community . She was born to do this and will help many people in their journey of life and wellness."
"Excellent care - I used to see Stephanie and she always provided excellent care. She’s a very knowledgeable person and I’m excited for her practice. "
"Very knowledgeable - I saw Stephanie a year ago. I had a constant headaches. Stephanie was able to find the route cause and relived my pain. Highly recommend her if you’re in need of care. "
"Wonderful! - Stephanie was so helpful during a time when my whole family had covid. She was knowledgeable and helped us managed 3 sick kids. Would recommend! "
"My family and I highly recommend Stephanie for your entire family's healthcare needs. She is an excellent provider steeped in vast clinical experience (including critical and urgent care) and always maintains a holistic approach when prescribing treatment that incorporates the patient's quality of life. In the past, we have been faced with complicated symptoms that only she was able to obtain an accurate diagnosis to yield a better outcome for us and faster recovery! Everyone who we have referred to her has praised the level of care they received. We are thrilled for her urgent care to open to reinstate our care with Stephanie. Thank you!"
"Quality service! - I went to UMG for an outbreak of shingles. Stephanie was able to see me immediately, diagnose my condition, and get me started on an antibiotic regimen immediately. I was back to normal in a few days! Great service and I would highly recommend UMG urgent care. "
"I can't say enough about how wonderful Stephanie is. She has made both me and my children feel completely at ease during our past appointments. She took the time to listen to all of our concerns and made sure to address every need. Her compassionate and attentive approach truly sets her apart. Her bedside manner is exceptional?she's not just knowledgeable but genuinely cares about her patients. I am so grateful for the care she provided in the past and highly recommend her to anyone looking for a doctor who truly listens and gives their full attention."
"Excellent care! - Stephanie Arseneault is an excellent provider! My entire family has received medical care from her in the past, and we highly recommend her! She is a holistic practitioner with a background steeped in critical care and urgent care settings that make her well-rounded in knowledge and expertise. Her bedside manners are immaculate and we felt heard as a patient. Stephanie advocates for her patients and we are happy to continue our care with her once her urgent care opens up! "
"Knowledgeable and friendly! - I went to see Dr. Ung after getting an allergic reaction from a bee sting. I felt at ease and was provided antibiotics which helped and made me feel better. I would highly recommend Dr. Ung! "
"Highly recommend!! - We had an excellent experience with Stephanie when my 9-year-old son needed treatment for pink eye. She was incredibly kind and patient, making sure he felt comfortable and safe throughout the visit. She explained the diagnosis and treatment in a way that both my son and I could easily understand, and her thoroughness gave me confidence in the care he received. Thanks to her prescribed treatment, his eye improved quickly and he was back at school the following day. "
"Excellent Care and Compassionate Service - I can't say enough about how wonderful Stephanie is. She has made both me and my children feel completely at ease during our past appointments. She took the time to listen to all of our concerns and made sure to address every need. Her compassionate and attentive approach truly sets her apart. Her bedside manner is exceptional—she's not just knowledgeable but genuinely cares about her patients. I am so grateful for the care she provided in the past and highly recommend her to anyone looking for a doctor who truly listens and gives their full attention."